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I spend Sundays at work. Given the option to expense DirecTV’s “Sunday Ticket-to-Go” again this year, I choose to pass because it was such a mess last season.
It sounds like the problems only intensified on Sunday, with the new service through Playstation 3 also creating issues. The PS3 didn’t work for customers during the 1 p.m. ET games, but mostly seemed fixed for the late games.
“Customers who purchased NFL SUNDAY Ticket through Playstation will receive a credit through the Playstation Network,” DirecTV said in a statement.
Those who used the product during the afternoon games mostly said it was pretty sweet, although a few readers continued to experience problems. So perhaps the PS3 issues have been fixed long-term.
DirecTV’s Sunday Ticket-to-Go gaffes are a more serious problem. There wasn’t a week last year where the service didn’t have streaming problems. They didn’t offer refunds, just promises it would get better. It never did.
We got reports from countless readers that their “To go” service was unwatchable Sunday. It froze often. A lot of readers had trouble with the IPad app and on their mobile device. Countless others couldn’t get it to work on their computer.
BusinessInsider.com called the service “disastrous” and “embarrassing” for DirecTV. The NFL should be embarrassed too.
The world of online broadcasts is a huge, emerging market that is crucial to the future of the league. DirecTV has the rights to the games online Sunday domestically and they haven’t been up to the task. Imagine if a broadcast network couldn’t deliver a game?
NFL.com showed with their Preseason Live package that they are ahead of DirecTV technologically. While the satellite company provides boatloads of money, the NFL should also be concerned about growing the league.
At some point the league has to consider whether DirecTV is the right partner to accomplish that growth.
Source: profootballtalk
It sounds like the problems only intensified on Sunday, with the new service through Playstation 3 also creating issues. The PS3 didn’t work for customers during the 1 p.m. ET games, but mostly seemed fixed for the late games.
“Customers who purchased NFL SUNDAY Ticket through Playstation will receive a credit through the Playstation Network,” DirecTV said in a statement.
Those who used the product during the afternoon games mostly said it was pretty sweet, although a few readers continued to experience problems. So perhaps the PS3 issues have been fixed long-term.
DirecTV’s Sunday Ticket-to-Go gaffes are a more serious problem. There wasn’t a week last year where the service didn’t have streaming problems. They didn’t offer refunds, just promises it would get better. It never did.
We got reports from countless readers that their “To go” service was unwatchable Sunday. It froze often. A lot of readers had trouble with the IPad app and on their mobile device. Countless others couldn’t get it to work on their computer.
BusinessInsider.com called the service “disastrous” and “embarrassing” for DirecTV. The NFL should be embarrassed too.
The world of online broadcasts is a huge, emerging market that is crucial to the future of the league. DirecTV has the rights to the games online Sunday domestically and they haven’t been up to the task. Imagine if a broadcast network couldn’t deliver a game?
NFL.com showed with their Preseason Live package that they are ahead of DirecTV technologically. While the satellite company provides boatloads of money, the NFL should also be concerned about growing the league.
At some point the league has to consider whether DirecTV is the right partner to accomplish that growth.
Source: profootballtalk